Country Tourin Co. Privacy Policy

This privacy policy outlines the way Country Tourin Co. protects your privacy whilst using our website: www.countrytourinco.com (ABN 64406988608)

By using our website, you acknowledge that you have read and understand the privacy policy and agree to it. Hereby consenting to the use of your information whilst using our website, if you do not, please discontinue to use our website. 

What information is collected and how it is collected:

Personal information: 

-       First/ Last Name

-       DOB

-       Billing Information (credit card details)

-       Business information

-       Your options/ comments / Feedback

-       Email address

-       Contact number 

Your personal information may also be collected on how you use our website via third parties and via our website sign up forms (phone, email, comments and feedback through social media)

You are required to provide personal information in order to access certain features of our website via: 

-       Making purchases

-       Receiving emails from us (Promotional deals, new product releases, discounted items etc.)

-       Leaving customer service or product reviews 

How your personal information is used:

Personal information is collected to analyse and enhance our business in return to improve customer relation and your experience whilst interacting with our business. This helps to customise content and products as well as advertising. 

We may use your personal information for purposes including but limited to: 

·       Fulfilling Orders

·       Communicating with you regarding enquiries

·       Marketing and advertising to you including both direct and indirect marketing

·       Advising you about updates to the website or related items.

How we store your information:

Whilst no systems involving transmission of information via the internet; are completely secure, we take the protection of your personal information very seriously. We will take reasonable precautions to protect your personal information, including against loss, unauthorised access, disclosure, misuse or modification. We generally will not disclose your personal information unless:

  • you consent

  • it is required or authorised by law

  • it is reasonably necessary for one of the purposes for which we collect it.

Accessing, Updating and Correcting your Personal Information:

As a valued user of our website, you have the right to request access to any of your personal information which we are holding and right to request your information be updated/corrected or removed from our systems. 

Contact us on countrytourinco@gmail.com to amend your personal information should it be required. 

Complaints:

Customer satisfaction is taken very seriously at Country Tourin Co. Therefore, if you do have a compliant in relation to our handling of your personal information, we will handle it promptly and honestly. 

Complaints shall be received in writing via email or regular mail on request. Please include the nature of complaint, relevant dates, people involved, any consequences that have occurred, and what you believe should be done to rectify the issue. A response will be given no later than 10 days after receiving your complaint. 

TRARALGON LOCAL DROP OFF

By selecting this option, you are agreeing for your package to be left at your door step, regardless if someone is home or not. We will do our best to find a safe place to leave your package in the event you are not home at time of drop off.

You will be notified by email or SMS that your package has been dropped off.

Country Tourin Co. is not liable for stolen or missing parcels through this delivery service and it is selected at your own risk.

Contact Us:

Email: countrytourinco@gmail.com